Guest Communication

Guest Communication

A MESSAGE FROM OUR GENERAL MANAGER

Dear Customer,
At Winn Automotive Group, the safety and security of our customers and team members remains our highest priority. We want to assure you that our services are fully operational and we encourage you to contact us to schedule service, safety recalls or replacement of any safety related items that may be needed on your vehicle to avoid lengthy delays as the situation around coronavirus (COVID-19) in the country and overseas continues to evolve.

We take great pride in maintaining the highest standards of safety, cleanliness and hygiene and have been closely following the developments and are doing everything we can to ensure your safety and provide maximum flexibility to you, our customer. We are focused on ensuring our team members are supported with information and resources; closely following the recommendations of the world’s leading health organizations and their containment objectives including, placing restrictions on non-essential travel, staying home when sick, cleaning and disinfecting frequently touched objects and surfaces using a cleaning spray or wipe, and washing hands often with soap and water for at least 20 seconds.

At the Winn Automotive Group, our first priority remains our employees and customers. It is in challenging times like these that the power of customer service is needed most of all. We have devoted our resources and efforts to help mitigate possible adverse impacts from the coronavirus, and will continue working hard to provide the level of service you have come to expect. As always, our goal at Winn Volkswagen Woodland Hills is to make it easy for you to shop or service whenever you would like. You can visit our Express Storefront on www.winnvw.com to shop, configure and purchase your new or preowned Volkswagen and we will deliver it straight to your doorstep at no extra charge. Please call 877-791-4666 for more information or schedule an appointment.

Winn Volkswagen Newark will continue to be here for you, just like we always have.

Thank you for your loyalty.

Michael Whang

General Manager