This car buying experience was above and beyond anything I expected or could have imagined. I had been car shopping for the better part of three months looking at different models from various brands and requesting online quotes and such. I visited 8 dealerships before arriving at Winn VW. Many of those dealerships had your typical broken English salesmen that just made me uncomfortable. How am I supposed to buy a car from you if I can't even understand you? As apprehensive as I was Winn VW immediately broke the stigma that came with purchasing a car. I arrived mid morning with printed quotes in hand to see if Winn would be open to matching or beating another dealership for a GTI Sport manual. I had received an e-mail from Chris Lam who immediately greeted me when I arrived. We got to talking about the car I was looking at and soon we were talking cars as if we were at a car meet. Being about the same age, we talked cars, Warriors, family, work, living in the bay, etc. When time came, I asked about pricing and presented him the quote and Chris went to work and got me a price match. Unfortunately, I had to go to work soon so he locked the price for me and said he would send me an electronic form to fill out and when I showed up the next day all the papers would be ready to sign. The next day I went back and just as he promised, Chris introduced me to Louise in finance (also a car, motorcycle, plane, watch, paintball guy) who had all the papers ready to go. I was literally done in 20 minutes tops! It felt even shorter. All the while Louise and I talked hobbies just as I had done with Chris in between signing forms. These guys were awesome. At no point did I feel pressured or uncomfortable. These guys weren't pretentious with face car posters and awards in their offices. They had stuff that I would have; an X-wing diagram, a Dramond Green Ultimate Warrior cut out, helmets for riding/paintballing/ dirt biking. It wasn't an advertisement for VW, it was their personality and that's what this place oozes. I felt like I was buying a car from friends. The team over at Winn VW should be a model of what car buying should be. A lot of dealers could stand to learn how a few things about how Winn operates as a team. In the excitement of buying a new car I left my license at the dealership. Instead of having to go back to the dealer the next day, Chris personally dropped it off at my house after work. He totally didn't need to do that but in his own words "That's what I do." What a good dude, right?Too long, didn't read? BUY A CAR FROM THIS PLACE!!! It'll be the fastest, greatest car buying experience you'll ever have. Go see Chris Lam, tell him the dude who wrote an essay sent you, and buy a car from him. He's a stand up guy who will do everything he can for you.Super cool/nice people - STARSuper fast car buying - STAREasy paperwork - STARTeam environment (a lot of these guys play ball together after work)- STARDidn't drill into the bumper for the front license plate! - STARRRRR!!!