How Are We Doing?

When customers keep saying nice things about us, we have to assume that we are doing something right. Just take a look at all the positive words from our customers below. They were all looking for a great experience at a car dealership, and Winn Volkswagen delivered that to them. Now is your chance to get a similar experience. Trust in the words of our past customers below, and get yourself a truly wonderful automotive experience. If you have already had an experience with Winn Volkswagen, then now is your chance to let others know how great a dealership Winn Volkswagen can be. Write a review or a testimonial and let us know how we did. We thank you for any time that you spend writing us fair and detailed feedback.

 

Customer Lobby
326 Reviews
4.9 out of 5 stars
5 star
296
4 star
30
3 star
0
2 star
0
1 star
0
Sort by: Latest review first / Highest rating first
Angela B., Albany, CA 26 Jun 2017
I couldn't be happier with the way things turned out at Winn Volkswagen! Nate, Eric, and Michael were extremeley helpful, informative, and kind throughout my car-buying process. From the test drives to the paperwork, everything went smoother than I could have imagined. I walked away with my beau...tiful new Jetta SE 1.8T and a warm heart. Thank you Winn! Show more
5 rate
Yelp
Tony C., Hayward, CA 24 Jun 2017
This car buying experience was above and beyond anything I expected or could have imagined. I had been car shopping for the better part of three months looking at different models from various brands and requesting online quotes and such. I visited 8 dealerships before arriving at Winn VW. Many of t...hose dealerships had your typical broken English salesmen that just made me uncomfortable. How am I supposed to buy a car from you if I can't even understand you? As apprehensive as I was Winn VW immediately broke the stigma that came with purchasing a car. I arrived mid morning with printed quotes in hand to see if Winn would be open to matching or beating another dealership for a GTI Sport manual. I had received an e-mail from Chris Lam who immediately greeted me when I arrived. We got to talking about the car I was looking at and soon we were talking cars as if we were at a car meet. Being about the same age, we talked cars, Warriors, family, work, living in the bay, etc. When time came, I asked about pricing and presented him the quote and Chris went to work and got me a price match. Unfortunately, I had to go to work soon so he locked the price for me and said he would send me an electronic form to fill out and when I showed up the next day all the papers would be ready to sign. The next day I went back and just as he promised, Chris introduced me to Louise in finance (also a car, motorcycle, plane, watch, paintball guy) who had all the papers ready to go. I was literally done in 20 minutes tops! It felt even shorter. All the while Louise and I talked hobbies just as I had done with Chris in between signing forms. These guys were awesome. At no point did I feel pressured or uncomfortable. These guys weren't pretentious with face car posters and awards in their offices. They had stuff that I would have; an X-wing diagram, a Dramond Green Ultimate Warrior cut out, helmets for riding/paintballing/ dirt biking. It wasn't an advertisement for VW, it was their personality and that's what this place oozes. I felt like I was buying a car from friends. The team over at Winn VW should be a model of what car buying should be. A lot of dealers could stand to learn how a few things about how Winn operates as a team. In the excitement of buying a new car I left my license at the dealership. Instead of having to go back to the dealer the next day, Chris personally dropped it off at my house after work. He totally didn't need to do that but in his own words "That's what I do." What a good dude, right?Too long, didn't read? BUY A CAR FROM THIS PLACE!!! It'll be the fastest, greatest car buying experience you'll ever have. Go see Chris Lam, tell him the dude who wrote an essay sent you, and buy a car from him. He's a stand up guy who will do everything he can for you.Super cool/nice people - STARSuper fast car buying - STAREasy paperwork - STARTeam environment (a lot of these guys play ball together after work)- STARDidn't drill into the bumper for the front license plate! - STARRRRR!!! Show more
5 rate
Yelp
Maria Carolina R., Mountain View, CA 11 Jun 2017
I just leased a GTI from Winn Volkswagen. I worked with Keith, Erick, and Louis. All of them were incredibly professional and efficient. There was absolutely no pressure and they were able to find the exact car that I wanted. This was a wonderful experience and I would highly recommend this dealersh...ip. Show more
5 rate
Yelp
Chelsea C., Missoula, MT 04 Jun 2017
We worked with Keith and he was great. We were in the lot looking at cars for only a minute before he was there. He showed us exactly what we wanted. He seemed to know about all the different models. He was also willing to work with us when it came to price and payments. He got the manager Mike to w...ork with us as well. We also traded in our Kia Soul and he got us a great price. We walked out of there with a new VW Tiguan and we couldn't be happier. Another plus is we were only there for a couple of hours before we got what we needed. Thanks Keith and Mike. Show more
5 rate
Yelp
Isabella M., Fremont, CA 31 May 2017
My family and I have been costumers of Winn Volkswagen for years and have always been satisfied. This review is on specifically about me leasing out another car and Erick- who helped me through the whole process. Erick was very helpful, attentive, and had great costumes service. In general, the whol...e process was quick, easy, and I was out within two hours!! Show more
5 rate
Yelp
Isaac U., North San Jose, San Jose, CA 30 May 2017
Came in with my brother after talking to Nathan 2 days before my purchase he was kind and ask me a lot of questions ,he checked for the cars availability and set up a 10 o'clock appointment. Went in with my brother and went for a test drive the . Me ,Nate and brother had a great time on that tes...t drive talked about the car and also about our personal stories .he made us feel very relaxed then went in got all the paper work done ,I was out in no time, quick and easy and I can honesty say I'm very happy with my purchase and with the service Nate provided me and my brother. Show more
5 rate
Yelp
Abuzar S., Fremont, CA 27 May 2017
This is my favorite dealership as I bought 5 cars in the last 4 years. The sales team , Mike, Eric and Josh did a fantastic job. They found me the perfect car when it was not a VW that I was looking for. They treated me like family and provided excellent service in closing deals quickly without unne...cessary haggling.  I would highly recommend Winn VW to anyone looking for a VW or not.Thanks Show more
5 rate
Yelp
R K., Fremont, CA 26 May 2017
I bought VW Atlas here. It was great experience with Alex, Erick and Chris. hustle free transaction.
5 rate
Yelp
R.G. B., Los Angeles, CA 21 May 2017
I leased a 2.slow Jetta here back in 2014 because that's what worked for my budget at the time. I ended up blowing the mileage allowance out of the water and was preparing to buy the lease out so I wouldn't incur any overage charges. Erick told me to bring my Jetta in to see if he could work... some magic, and oh did he work some magic. I won't go into the details of the deal he got me because I might get him in trouble, but let's just say that Winn VW took awesome care of me. I told them what I wanted and now I'm a proud new owner of a Golf Sportwagen 4Motion 6 speed MT.  I wouldn't hesitate to come back here when I'm ready for a new VW. Cheers! Show more
5 rate
Yelp
Lexie S., San Jose, CA 21 May 2017
I have been taking our Audi in to the service team here for two years. Every time I go in I'm greeted with enthusiasm and treated with respect. The service team is knowledgeable and patient with me as they explain what is needed to keep my car running smoothly. I've had great experience with... the service team and will continue to be a repeat customer. Show more
5 rate
Yelp
Questions?
Please speak with our trade advisor for more information.
Sales Department
(510) 344-2013
Email Sales Department
|
Hours
Finance Department
(866) 918-9394
Email Finance Department
|
Hours
Service Department
(866) 918-9394
Email Service Department
|
Hours
Parts Department
(866) 918-9394
Email Parts Department
|
Hours